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WEBSITE TERMS OF USE
General Service Agreement
Important Notice
Effective Date: February 2026
Entity: Vectixore LTD (Company No: 16999592)
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
SECTION 15 CONTAINS A BINDING ARBITRATION PROVISION AND A WAIVER OF CLASS ACTION RIGHTS. PLEASE READ THESE TERMS CAREFULLY.
01. Acceptance of Terms
By accessing, browsing, or using the Vectixore LTD website (the “Site”) or any services, software, or applications provided by Vectixore LTD (collectively, the “Services”), you agree to be bound by these Terms of Use (“Terms”) and our Privacy Policy. These Terms constitute a binding legal agreement between You (the “User”) and Vectixore LTD (“Company”, “We”, “Us”). If you do not agree to these Terms, you must not use the Site or Services.
02. Who We Are and Scope of Service
Vectixore LTD provides forensic document solutions, software development, and digital verification services. We grant you a personal, non-exclusive, non-transferable, revocable licence to access and use the Site and Services, including any updates, supporting materials, and related content we provide. This licence allows you to use our Services only in the ways described in these Terms.
03. Age and System Requirements
- Age: You must be at least 18 years of age to accept these Terms and use our Services.
- System Requirements: To ensure the integrity and proper functioning of certain Services, you may require a compatible device with specific hardware capabilities (such as, but not limited to, NFC sensors, motion sensors, GPS capability, or biometric readers) and a supported operating system version. You are responsible for ensuring your hardware compatibility with the specific Service you are utilizing.
04. Usage on Third-Party Devices
If you access our Services on a device you do not own, you must have the owner’s permission. You remain responsible for complying with these Terms regardless of device ownership. We reserve the right to suspend access to our Services from any device if a breach of terms is detected.
05. Data Minimization & Forensic Authentication
While some of our Services utilise advanced verification processes to ensure "Non-Repudiation" and legal validity, Vectixore LTD adheres strictly to the principle of Data Minimization. We only collect and process data that is absolutely necessary for the specific function of the Service being used.
Depending on the specific Service you utilise, you may consent to the processing of:
- Identity Verification: Hardware-level reading of electronic chips within government-issued Identity Documents.
- Identity Binding: Use of SMS-based One-Time Passwords (OTP) or mobile identity binding.
- Biometric Verification: Capture of visual data or facial features solely for "Liveness" detection and authorized presence verification.
- Geospatial Data: Collection of GPS coordinates only when necessary to prove the geographic location of a specific transaction or event.
- Device Telemetry: Processing of gyroscope and accelerometer data to verify human presence and detect automated "bot" activity.
- Environment Integrity: Verification of device hardware state (e.g., Root/Jailbreak detection) to ensure a secure environment.
06. Integrity & Immutable Evidence
- Immutability: For Services involving digital sealing or evidence generation, you acknowledge that the generated seal (often comprising cryptographic hashes and trusted timestamps) is IMMUTABLE. Once a record is cryptographically sealed, it CANNOT be edited, corrected, redacted, or altered by you or Vectixore LTD.
- Permanent Registry: Where applicable, cryptographic hashes may be stored indefinitely in our secure registry as a verifiable audit trail for third-party validation.
- User Error: No refunds or restoration of virtual credits will be issued for records created with errors, incorrect content, or accidental processing. Verification of content is the User's sole responsibility.
07. Confidentiality & Zero-Knowledge Policy
- Confidentiality Pledge: We treat your documents and private data as Confidential Information. We will not sell, publish, or share your content with third parties except as required by law.
- Technical Shield: Wherever possible, our Services employ Client-Side Encryption (e.g., AES-256). Decryption keys are typically generated locally on your device. Vectixore LTD does not possess these keys and is technically incapable of accessing or viewing the content of your encrypted files.
08. Virtual Goods & Payments
- Nature: Any virtual credits, points, or licenses (e.g., "Stamina") purchased or earned within our Services are virtual licenses to access features. They have no real-world monetary value, are not a currency, and do not constitute personal property.
- Waiver of Withdrawal: You expressly acknowledge that the supply of digital content or virtual items begins immediately upon purchase. By confirming the transaction, you provide express consent for immediate performance and acknowledge that you lose your right of withdrawal once the item has been credited to your account.
- Inactivity: Vectixore LTD reserves the right to remove any remaining virtual balance from accounts that have been inactive for 24 consecutive months.
09. User Content & Cloud Services
- Responsibility: You are the sole "Data Controller" for the content you generate, upload, or process using our Services. You warrant that your content is not illegal, defamatory, or infringing.
- Indemnification: If you use our cloud-based relay or sharing features, you accept full responsibility for the security of any shared links. You agree to indemnify Vectixore LTD from any claims arising from your sharing of content with third parties.
- Retention: Temporary files stored in our relay systems are automatically deleted after a specified period (typically 7 days), ensuring data hygiene.
10. Prohibited Conduct
You strictly agree NOT to:
- Decompile, reverse-engineer, or attempt to derive the source code of the Site or any Service.
- Use automated systems (robots, spiders, macros, or auto-clickers) to manipulate our Services.
- Spoof, fake, or manipulate GPS, NFC, or sensor telemetry.
- Use our forensic Services on a compromised (rooted or jailbroken) device.
- Infringe upon the intellectual property rights of Vectixore LTD or any third party.
11. Ownership and Intellectual Property
Vectixore LTD (or our licensors) owns all rights in the Site, Services, algorithms, and trademarks.
- Feedback License: Any suggestions or feedback provided regarding our Services are licensed to us on a perpetual, irrevocable, worldwide, royalty-free basis for any purpose without compensation.
12. Our Liability & Disclaimers
- Foreseeable Loss: We are responsible for loss or damage caused by our breach of these Terms where such loss was foreseeable.
- Business Losses: Our Services are primarily for personal or internal business use. We are not liable for business-related losses (e.g., loss of profit, business interruption) unless explicitly agreed otherwise in a separate enterprise contract.
- Legal Validity: While we follow high technical and forensic standards, we do not guarantee that digital evidence generated by our Services will be accepted as valid evidence by every court or agency. Legal acceptance is subject to local laws and regulations.
13. Termination
We may suspend or terminate your access to the Site or Services immediately if you breach these Terms. Upon termination, you must cease use and delete all copies of our software. We reserve the right to restrict access to our Services remotely.
14. Events Outside Our Control (Force Majeure)
Vectixore LTD is not responsible for delays or failures caused by events outside our reasonable control, including failures of third-party infrastructure (e.g., Google Cloud, Firebase, or GSM networks).
15. Dispute Resolution & Class Action Waiver
- Binding Arbitration: Any dispute arising from these Terms shall be settled by binding arbitration administered by the London Court of International Arbitration (LCIA) in London, UK. The language of arbitration shall be English.
- Class Action Waiver: CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED REPRESENTATIVE OR CLASS PROCEEDING.
16. Governing Law and Jurisdiction
These Terms are governed by English Law. Depending on your residence, you may bring claims in the courts of England, Scotland, or Northern Ireland.
17. General Provisions
- Severability: If any part of these Terms is found to be invalid, the remainder continues in full force.
- Third-Party Rights: A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999.
- Transfer: We may transfer this agreement to another organization; your rights will not be affected.
18. Contact Us
Email: info@vectixore.com
Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.